06/16 UPDATE: We've updated the choice for shipping insurance in your cart. There is now a drop down menu for your choice. See Shipping Insurance page for more info. USPS Ground Advantage is still the worst. Multiple broken rods and "lost" packages. Long packages (ove 30 inches) taking 6+ weeks in some cases and normal packages taking several days longer than normal. Our local postmaster has told us it's only going to get worse before it gets better which is not a good sign! If you choose USPS and we can send it FedEx for what was paid we are switching your shipping to FedEx. We always recommend FedEx. We get no more info than you within the USPS tracking system. Contact your local USPS Postmaster and they can place an internal trace that may give you more info and/or get the package moving. Unless you request additional insurance, packages are only insured for $100. If your package is delayed there is a "Missing Mail" on their website. To be 100% clear, once a package leaves our dock it is 100% control of the shipper.
Even though we say so ourselves, our UTCS flavour range is a little bit special…
Every product in the range is either an in-house blend of additives, essential oils and attractors or an exceptionally high quality flavour that is a million miles away from standard off the shelf alternatives.
We make no apology for this range being a little more expensive than more standard flavours which are available; additives of this type of quality and content, simply cannot be made available for less.
