06/16 UPDATE: We've updated the choice for shipping insurance in your cart. There is now a drop down menu for your choice. See Shipping Insurance page for more info. USPS Ground Advantage is still the worst. Multiple broken rods and "lost" packages. Long packages (ove 30 inches) taking 6+ weeks in some cases and normal packages taking several days longer than normal. Our local postmaster has told us it's only going to get worse before it gets better which is not a good sign! If you choose USPS and we can send it FedEx for what was paid we are switching your shipping to FedEx. We always recommend FedEx. We get no more info than you within the USPS tracking system. Contact your local USPS Postmaster and they can place an internal trace that may give you more info and/or get the package moving. Unless you request additional insurance, packages are only insured for $100. If your package is delayed there is a "Missing Mail" on their website. To be 100% clear, once a package leaves our dock it is 100% control of the shipper.
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We understand that many of you want to come shopping however we are not quite setup currently to shop in the store however we do offer store pickup to save on shipping. It's an option when checking out. Please do not show up without contacting us first to make sure someone will be here.